International Partner Readiness and Approval Guide

Nour App | Unified Edition for All Countries

To the Business Owner, Director or Authorized Representative

Thank you for your interest in partnering with Nour App. Use this pack to prepare the company and representative documents and financial accounts, and gather information on payment methods, local technical requirements, travel packages and visa service providers. Submit one indexed file for review.

How to Complete This Pack

1. Appoint one file coordinator and complete the company, representative and market scope details.

2. Prepare documents under their legal names, with reference numbers and validity dates. Provide translations when requested.

3. Explain any item marked not applicable. Record outstanding items, their owners and completion dates.

4. Complete the country annex, then submit the attachment index and declaration through the channel specified by Nour App.

Status options: Not started / In preparation / Submitted for review / Further information required / Approved / Not applicable, with reason.

Complete these details using official documents. Identify the authorized file submitter and agreement signatory if they are different people.

• Legal company name and trading name, if any
• Country of registration, registration number and legal form
• Registered address, operating address and website, if any
• Operating country and cities, regions or states targeted for sales, collection and advertising
• Partners or owners and ownership percentages, or reference to the ownership statement
• Director or authorized representative: name, role, authority scope and expiry date
• Authorization document reference and name of the authorized agreement signatory
• File coordinator's name, business email and contact number
• Finance, operations and technical contacts and official contact details

Prepare the documents below and match the company name across accounts and contracts. Explain any difference in names or entities and provide evidence of their relationship.

Review of Licensed Activities

Ask a local specialist to establish whether the license covers package sales, travel, Umrah, online sales and payment collection. Attach evidence of the conclusion; company registration alone does not confirm authorization for every activity.

• License numbers, issuing authorities, covered activities and expiry dates
• Unavailable documents, reasons and proposed alternatives
• Local reviewer's name, role, review date and written opinion reference

Open One or More Dedicated Business Bank Accounts

Arrange a business account dedicated to the activity in the contracting entity's name. Additional accounts depend on currencies and approved needs. Provide account ownership evidence and transfer details, and identify the account for payment settlements.

• Account holder, bank, account country, currency and ownership evidence reference
• Account and transfer details required by the bank for the country, such as IBAN or SWIFT
• Additional accounts, the purpose of each and settlement currency

Provide an Accounting System

Identify the accounting system and its operator. It must track bookings, collections, invoices, refunds, commissions, amounts due to Nour App and financial discrepancies, and export reconciliation statements. Review integration scope and cost before committing to it.

• Accounting system, provider, readiness status and finance lead
• Invoicing method, issuing entity and local tax obligations review reference
• Settlement statement process, transfers to Nour App, currencies and expected fees

Required Readiness Evidence

Bank account confirmation, an account and currency list, and a sample accounting record using test data showing a sale, refund and settlement. Do not send passwords, verification codes or banking credentials.

List the payment methods most widely used by target customers in the country, with a source and date for each popularity assessment. Market availability does not establish provider acceptance of the partner's activity or readiness for integration with Nour App.

Assessment Card for Each Proposed Provider

Repeat this card in a separate attachment for each provider. Use its official offer or correspondence and clearly identify unconfirmed information.

• Payment provider, methods, currencies and countries from which customers are accepted
• Merchant account opening requirements and acceptance of travel or Umrah activity
• Setup, transaction, transfer, currency and subscription fees, if any
• Settlement time, reserves or fund holds, refund terms and payment dispute terms
• Integration method, provider documentation link, test environment and contact person

Obtain a documented assessment of official requirements relevant to the activity: domestic or overseas data storage, processing, access and transfers; cybersecurity; and technical registrations where applicable. Attach official sources and the local specialist's conclusions.

• Operating model: Nour App platform only / Separate partner website or system / Other integration
• Local reviewer's name, role, review date, report reference and official sources
• Assessment: Permitted under stated conditions / Further action required / Unresolved, with next action

Responsibilities

The partner gathers local requirements and describes its systems and providers, if any. Nour App supplies hosting, processing location and data flow information needed for review and assigns a suitability review team. Record the hosting provider, server and backup countries, subcontractors and access permissions in a technical attachment.

Sample Packages Available in the Market

Provide two or three examples representative of the target market. Packages here means travel and Umrah offers. Use publicly available information or material shared with permission, recording the price date and validity. These examples are not approved Nour App offers.

• Package sample references and observations on price segments and customer needs

Identify Official or Accredited Visa Service Providers

List entities authorized to submit or process visa applications for the relevant route. Verify their status, service scope and accreditation evidence with the competent authority. The visa issuance decision remains with the competent authority.

• Provider's legal name, operating country, license or accreditation number, issuer and validity
• Visa type, supported nationalities or residencies, authorization scope and verification evidence
• Contact, fees, estimated processing time, refusal and refund terms, and data exchange method

Complete this annex for every proposed country. If requirements differ within a country, prepare an additional copy for the relevant state, region or city. Determine applicability from the actual sales, collection and data activities, supported by official sources and specialist review.

• Country, language, currency, time zone and company registration country
• Partner location and regions or states targeted for sales, advertising and customer service
• Customer-facing seller, collecting entity, invoice issuer and refund owner

• Local specialist's name, role, organization, review date and report reference
• References to the requirements register, attachments, approvals and exemptions, if any

Repeat the following card in a separate attachment for each official requirement or review conclusion. Link it to the document code in the submission index. Clearly record unresolved items for a decision by authorized reviewers.

• Card number, country, local jurisdiction and requirement area
• Official authority, law or instruction title, and relevant article or service
• Official source URL and date, access date or official written response reference
• Result: Applies / Does not apply, with reason / Review needed, and party responsible for compliance
• Required action or document, license or exemption number and validity, if applicable
• Preparation owner, target date, status and completion evidence reference

Nour App Market Review Outcome

• Review outcome: Ready for approval / Further information required / Deferred, with reasons
• Proposed scope, countries or regions, services, sales and collection limits, and outstanding conditions
• Legal, financial, technical and operations reviewers, review dates and decision references

Attachment Index

Name each attachment using its code, company name, subject and version, without full identity numbers. Attach a separate register of actual filenames, dates, validity and status.

• File number, company name, submission coordinator and submission date
• Secure submission channel agreed with Nour App and attachment index reference
• Outstanding requirements, reasons, owners and completion dates

Submitter's Declaration

The declaration is provided here for reading. Complete it in the Word template when submitting the pack; this page does not collect agreement or signatures.

• Representative's name, role, date, signature and stamp, if applicable